j77jj Privacy Policy

This Privacy Policy ("Policy") defines the rights and responsibilities relating to personal information between the j77jj platform ("Platform", "we", "our") and its users ("you", "your"). By registering or using the services on j77jj, you are considered to have accepted the terms of this Policy. Please read this document carefully.

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j77jj collects the following types of information in order to provide its services. Each collection is conducted on a specific legal basis and for a legitimate purpose.

1.1 Information You Provide Directly

The information you provide directly at the time of account registration may include:

• Full name and date of birth (for age verification — services are provided only to those aged 21 or above)
• Email address and mobile number
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Identity verification documents (where applicable)

1.2 Automatically Collected Information

When you browse or use the j77jj platform, certain technical information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and language settings
• Pages visited, session duration, and click patterns
• Information collected from cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may receive information from approved third parties for the purposes of identity verification, fraud prevention, or meeting anti-money laundering (AML) obligations. In such cases, the relevant third party's own privacy policy will apply.

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j77jj uses your personal information only for the purposes listed below and for no other purpose:

• Account Management: Handling account registration, login, identity verification, and security.
• Transaction Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: Responding properly to your requests, complaints, or questions.
• Regulatory Compliance: Meeting AML, KYC, and other applicable legal obligations.
• Fraud Prevention: Protecting account security and maintaining platform integrity.
• Service Improvement: Analysing user experience to further improve the platform.
• Communications: Sending important service-related notifications (where you have given consent).

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j77jj treats the security of your personal information as its highest priority. The following technical and organisational measures have been put in place to this end:

3.1 Technical Safeguards

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology.
• Stored data is kept secure using industry-standard encryption methods.
• Automated monitoring systems are active to detect suspicious activity.
• Regular audits and tests are conducted to identify security vulnerabilities.

3.2 Organisational Safeguards

• Only authorised staff have access to personal information, and they are bound by a confidentiality obligation.
• Staff receive regular training on data protection.
• In the event of a data breach, users will be notified through a defined process.

3.3 Retention Period

Your information will be retained for as long as required to meet legal obligations. Even after an account is closed, certain information may need to be retained for a specified period in accordance with applicable law.

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j77jj does not sell your personal information. Information may be shared with third parties only in the limited circumstances below:

4.1 Service Providers

We may share information with trusted third parties who provide payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, customer support, and analytics services. These parties may use the information only for specified purposes and in accordance with our instructions.

4.2 Legal Obligations

j77jj may be required to disclose information where necessary to comply with a court order, a legitimate request from a government authority, or applicable law.

4.3 Fraud and Security Prevention

Information may be shared with industry security organisations to protect platform security and prevent fraudulent activity.

Outside of the above circumstances, j77jj will never disclose your personal information to third parties.

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The j77jj platform uses cookies and similar technologies. A cookie is a small data file stored in your browser.

5.1 Use of Cookies

• Essential Cookies: Maintaining your login state and ensuring the core functionality of the platform.
• Functional Cookies: Saving your language preferences and personalised settings.
• Analytics Cookies: Analysing user behaviour to improve the platform.
• Security Cookies: Detecting suspicious activity and preventing fraud.

5.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause certain core features of the platform to not work properly.

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j77jj respects every user's right to privacy. You have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request that certain information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Data Portability: You may request to receive the information you have provided in a structured, commonly used format.
• Right to Object: You may raise an objection to the processing of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw consent you have previously given at any time (though processing carried out before withdrawal will remain lawful).

To exercise any of the above rights, please contact our customer support team. We will respond to your request within a reasonable timeframe.

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j77jj's services are for those aged 21 or above only. We do not knowingly collect personal information from minors. If it comes to our attention or is reported to us that a minor's information has been collected, we will take immediate steps to delete that information and close the relevant account. Parents or guardians of a minor may contact us regarding this matter.

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j77jj may store or process your information on servers outside Bangladesh. In such cases, we ensure that your information is protected in the destination country or region to the standard described in this Policy. We ensure this protection through data transfer agreements or other appropriate legal mechanisms.

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j77jj reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform.
• A notification will be sent to your registered email address.
• The date of the most recent update will be noted at the top of this page.

Continued use of the platform after an update will be considered acceptance of the revised Policy. You are therefore advised to review this Policy on a regular basis.

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j77jj supports responsible gaming. To this end, we retain certain information for self-exclusion, deposit limits, and reality-check tools. For more details on responsible gaming, please visit our Responsible Gaming page. This information is kept strictly secure and is used solely to look after your wellbeing.

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If you have any concerns or complaints about this Privacy Policy, please contact our customer support team in the first instance. We will always try to resolve your issue. Our live chat service is available 24/7 in both Bengali and English.

Our support team will process your privacy-related requests within a reasonable timeframe. Additional verification may be required for complex requests.